RETURNS & EXCHANGE
- Return Policy
- Frequently Asked Questions
1. Order #
2. Email Address
- "ON SALE" items
THESE POLICIES ALLOW US TO CONTINUE TO OFFER THE BEST AND MOST COMPETITIVE PRICES IN THE MARKET
Return To Sender
- Returned to sender or undeliverable addresses at the mistake of the buyer, will be charged the cost of the postage when reshipping or refunding an order.
Open & Unused Items
- For manufacturer defects on the original item, there will be no charge if deemed defective.
- You may return most new, unopened items sold and fulfilled by Eliquidstop within 30 days of delivery for a full refund or store credit.
- A refund may take up to 2-10 business days once received dependent on your bank. Most refunds are fully refunded in 1-3 business days after we receive and process your return.
- Yes, you can create replacement and exchange orders from this page by clicking Return Items and following the instructions. If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different flavor or color or for an item in your Cart.