Return Policy:
Thank you for shopping at Eliquidstop.com! We strive to provide high-quality vaping products, but we understand that sometimes returns are necessary. To ensure a hassle-free experience, please review our 30-day return policy below:
30-Day Return Window: You have 30 days from the date of purchase to initiate a return.
Eligibility Criteria:
- Products must be in their original packaging.
- E-liquids, opened cartridges, and clearance items are non-returnable.
Return Process:
- Go to our return portal https://eliquidstop.com/pages/returns-and-exchanges
- Provide your order number and a brief reason for the return.
- Once approved, you will receive return instructions and a return shipping label.
Refund Method: Upon receiving and inspecting the returned items, a refund, store credit, or exchange will be issued.
Return Shipping: Return shipping costs are provided free of charge via email once you have made a return request from our returns and exchange portal.
Exceptions:
- Defective or damaged items will be replaced at no additional cost.
- Returns beyond the 30-day window will not be accepted.
Contact Information: If you have any questions or concerns regarding our return policy, please contact our customer support team at support@eliquidstop.com
Thank you for choosing Eliquidstop.com!